30-DAY MONEY-BACK GUARANTEE
We love our products and are confident that you will too! That’s why we offer a 30-day money-back guarantee. If the product doesn’t meet your expectations, simply return it for a full refund.
Frequently Asked Questions
Yes, we offer free UK shipping on all orders. We want your parcel to arrive quickly and safely, at no extra cost.
Absolutely! You can return your order within 30 days of receiving it. Items must be unworn, undamaged, and in their original condition. Simply get in touch through our Contact Page or email us directly at contact@marlmere.com, and we’ll guide you through the return process. Return shipping costs are the customer’s responsibility, unless the item is faulty, damaged or incorrect.
Once your order has shipped, you’ll receive a confirmation email with your tracking number, so you can follow your parcel at any time.
Each product includes a detailed size chart to help you find the best fit. If you’re between two sizes, we recommend sizing up for extra comfort. Still unsure? Our customer support team is happy to help.
You can shop safely and securely with the following payment methods:
- Credit and debit cards (Visa & Mastercard)
- Apple Pay
- Google Pay
- Shop Pay
Yes, your payment is 100% secure. We use industry-standard SSL encryption to protect your information and ensure a safe checkout process.
Orders are processed within 2–3 working days and delivered within 4–9 working days after dispatch. Delivery times may vary during busy periods, but you will always receive tracking updates by email.
Our customer support team is always happy to help. You can reach us through the Contact Page or by email at contact@marlmere.com. You can message us 24/7, and we usually reply within 24 hours on working days.